Senior Product Manager

FacilityOS

FacilityOS

Product

North York, Toronto, ON, Canada

Posted on May 4, 2026
About FacilityOS

FacilityOS is a fast-growing company redefining how facilities operate—bringing safety, security, and daily operations into one unified platform used by organizations around the world.

As we continue to scale globally, we’re building a team of driven, curious people who want to make an impact. You’ll be part of a dynamic, collaborative culture where individuals are trusted to take ownership, solve meaningful problems, and grow in their careers. Our team comes together in-office twice a week to connect, collaborate, and build momentum.

We’re proud to be recognized as one of Canada’s Best Workplaces™ for 2026, based on direct employee feedback—reflecting a culture built on trust, support, and high performance.

If you’re looking to do your best work alongside a great team in a high-growth environment, FacilityOS is the place to build your career.

About The Role

We are seeking a highly motivated and experienced Sr. Product Manager to join our team and manage products within our FacilityOS platform. As a Sr. Product Manager, you will be responsible for driving the product strategy, vision, and roadmap to ensure your product meets the needs of our customers and drives business growth. Your product scope will cover web-based portals, as well as mobile and kiosk applications. You will work closely with cross-functional teams including other product managers, engineering, QA, design, marketing, sales, and customer success to define and execute on the defined product roadmap.

This role is a hybrid position where you'll be required to come into our North York, Toronto office twice a week. The role will also require travel to our Annapolis, Maryland office each month for three to four days.

What You’ll Do

  • Define and prioritize the product roadmap based on customer feedback, market research, and business objectives
  • Work with cross-functional teams to develop and execute on product plans, including product requirements, specifications, and release plans
  • Conduct market research and competitive analysis to identify market trends and opportunities for product differentiation
  • Collaborate with design and engineering teams to develop user-centered product designs that meet business requirements and customer needs
  • Manage the product backlog and prioritize development efforts based on business value, technical feasibility, and customer impact
  • Write user stories and other forms of product requirement documentation
  • Drive product adoption and usage by working with marketing and sales teams to develop product messaging, positioning, and go-to-market strategies
  • Monitor product performance and use data analytics to identify areas for improvement and optimization
  • Be the subject matter expert for the product and work closely with customer success teams to enable customer satisfaction and retention
  • Continuously evaluate and improve product development processes and practices to enable product quality and efficiency

Experience You’ll Bring

  • 5+ years of professional experience translating customer and market needs into product deliverables and release support through the entire product life cycle
  • 5+ years of SaaS product management experience
  • Experience creating and communicating enterprise software product strategies to all levels of leadership
  • Technical acumen and deeper familiarity with the nuances and inner workings of the engineering organization
  • Ability to work with engineers to understand estimates, review technical specifications, architecture plans, and participate in security, scalability and infrastructure activities
  • Skilled at working effectively with cross-functional teams across multiple time zones and countries
  • Track record of leading all aspects of a successful product throughout its lifecycle
  • Prior experience in creating B2B products and features with user-centric designs
  • Prior experience working with and enabling Go-To-Market (GTM) teams
  • Excellent understanding of product management practices, processes, and methodologies
  • Strong understanding of SaaS business models and experience with agile software development methodologies
  • Excellent communication, presentation, and analytical skills
  • Strong problem-solving skills and ability to think creatively and strategically
  • Knowledge of data analytics and experience with data-driven decision making
  • Prior experience in a start-up is considered a plus

Why work at FacilityOS?

We Work Hard And Play Hard And We Do Both With Passion And Respect For One Another. Our Company Promotes a Fast-paced, Fun, Friendly, And Highly Collaborative Work Environment That Provides

🩺Comprehensive health coverage

🏠A Hybrid work environment

💡Opportunity for advancement and growth

🍕 Catered Events, Snacks, Drinks – You won’t go Hungry!

🥳 Birthday and Life Celebrations

🎉 Two annual parties in a year

FacilityOS Commitment

We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that value diversity at our company and encourage all candidates to apply. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

FacilityOS will accommodate individuals with disabilities through each stage of the recruitment and selection process. Please advise us of any needs when your interview is booked, and we will do our best to meet your needs.

Please note that all candidates must be legally eligible to work in Canada or United States.

Background and Reference Checks

Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check and employment and educational verifications. A reference check will also be conducted.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications. These tools assist the recruitment team but do not replace human judgment. All advancement and hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us or click here.

FacilityOS thanks all candidates for their interest, however only those selected to continue in the process will be contacted.

Compensation Range: CA$120K - CA$140K