Sales Enablement Lead
Sales & Business Development
Toronto, ON, Canada
Company Overview
Exacare ai is a leading health tech company on a mission to build the AI operating system for post-acute care. Our platform turns messy, unstructured referral packets into clear clinical insights and next steps, so teams can make faster, safer placement decisions with less administrative burden. Today, exacare ai powers more than 2,000 facilities, and is growing rapidly.
We recently raised a $30M Series A led by Insight Partners, and are bringing world-class talent together to transform healthcare. If you like building, learning, and want to make a real impact, come join us!
About the role
exacare ai is hiring a Sales Enablement Lead to build our enablement function from the ground up and help turn a rapidly growing sales team into a world-class sales organization. This is a newly created role reporting to the VP of Sales.
As the sales organization scales across our account executive, sales development and renewals teams, enablement is currently owned directly by sales leadership. You will take on that mandate and build it into a structured, repeatable function. Your two primary objectives are reducing time to ramp for new hires and driving continued performance improvement across the existing team.
This is a build role. You will design the onboarding program, develop the training curriculum and certification standards, and create the internal content that prepares representatives to sell into a complex and highly regulated market. Post-acute care spans skilled nursing, home health and hospice, each with distinct operators, workflows and reimbursement models. Translating that complexity into a curriculum a new hire can learn quickly is central to the role. You will operate as a shared resource across sales leadership, product marketing, product and revenue operations.
What You'll Do
- Own onboarding and ramp: Design and run the onboarding program end to end, from a new hire's first week through certification, with time to ramp as the primary measure of success.
- Build the training curriculum: Develop the internal training content, courses and certification standards that prepare a new representative to run their own discovery calls independently.
- Develop market expertise across the team: Build structured training on the post-acute market, covering operators, buying committees, reimbursement and the competitive landscape.
- Deliver continuous enablement: Partner with the VP of Sales and Sales Director to identify execution gaps across the team, then build and deliver the training that addresses them, including discovery, multi-threading and champion development.
- Support sales managers: Equip managers with the scorecards, call review processes and coaching frameworks that strengthen their one-on-ones and team development.
- Partner with Product Marketing: Translate positioning, product launches and customer proof points into internal training, talk tracks and enablement materials the sales team can apply directly.
- Own the enablement layer of our sales tooling: Manage the components of our internal call capture and scorecard systems that support sales performance, and maintain the training content library.
- Build for scale: Structure, document and record enablement programs so they deliver consistently as the team grows, and apply AI to increase the speed and quality of that work.
What You’ll Bring
- Experience: 1-2 years as an SDR or BDR at a B2B SaaS company.
- Outbound track record: A consistent record of meeting or exceeding quota, with a clear view of the activity and approach behind it. We are as interested in how you built the number as in the number itself.
- Complex sales: Experience selling a technically involved product to senior stakeholders at the director level and above, with meaningful deal sizes and considered buying decisions.
- Bias to the phone: Cold calling is one of your strongest channels. You are confident opening a conversation with a senior operator and comfortable earning their attention on a live call.
- Comfort with ambiguity: Experience in an early-stage, fast-moving environment where you built the lists, messaging, and process you needed and made steady progress with limited structure in place.
- AI fluency: You already use AI to work faster, and you’re curious about how far it goes.
- Coachability and grit: You take feedback and apply it, and you keep going when the week is hard.
- Executive presence: You are clear and credible on a call with a senior operator from day one.
Benefits + Perks
- Competitive salary and equity in a high-growth startup
- Flexible PTO, take what you need
- Medical, dental, and vision coverage
- Great startup culture, including company off-sites
- High-achieving team, including ex-Amazon engineers and alumni of Bain, BCG, Goldman Sachs, and more
An insight into our Core Values
Only the best belong here
We are unapologetic about talent. This should be the best team you have ever been on. Protecting that standard is how we honor each other’s time, ambition, and craft.
We work even harder to keep our partners than we did to earn them initially
The work does not stop when a customer first onboards to our platform. It deepens over time. We partner with operators, listening and learning about real problems, and translate that into solutions that help them succeed in practice. We earn trust through consistent delivery.
We keep the patient downstream of every decision
At the end of the day, this is about the patient. We get there by deeply respecting and reflecting on our purpose: to develop software that aids teams in delivering better care.
Raise the bar on ownership
We grow because people here go beyond the minimum. We invest extra effort, care, and ownership into what we build.
The world is moving fast. We move faster.
This is a race. We work hard, we move early, and we stay ahead of problems and competitors. If we slow down, someone else will pass us.
Radical candor, zero politics
We say what’s true, early, and we keep communication direct and clean so the team can move.
Bring good vibes and win together
We win as a team. We bring energy, support each other, and make the workplace somewhere people are excited to show up.
If this sounds like you, we'd love to have a chat!