ELLKAY started out providing connectivity solutions to laboratories and within a few years, grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY’s solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals and health systems, healthcare IT vendors, ambulatory practices, health plans, and other healthcare organizations with cutting-edge technologies and solutions that drive their growth and interoperability strategies.

Today, ELLKAY remains true to our core values, building strong partner relationships and offering unparalleled service and support while providing innovative, scalable solutions to the challenges our customers face in today’s data-rich world.

ELLKAY's experience, customer-focused approach, and reputation for innovation, speed, and accuracy differentiate ELLKAY as a premier partner for your interoperability needs and data management strategy.

Job Description:

Project Managers at ELLKAY play a critical role in delivering high-impact healthcare technology solutions across our product portfolio. As the primary point of contact for client-facing implementations, the Project Manager is responsible for planning, coordinating, and executing projects from kickoff through deployment. This includes managing resources, timelines, deliverables, and stakeholder communication to ensure client satisfaction and on-time delivery.

Ideal candidates are organized, detail-oriented professionals with strong communication skills, a customer-first mindset, and a proactive approach to problem solving. A technical aptitude and familiarity with electronic medical records (EMRs), healthcare data formats, and interoperability standards (e.g., HL7, APIs, FHIR) are highly desirable.

Essential Duties & Responsibilities:

• Lead the full lifecycle of client implementation projects—from initiation to successful deployment—across one or more ELLKAY product lines.
• Serve as the primary point of contact for all project-related communication, both internally and externally.
• Responsible for project execution against committed timelines and project success, including developing and maintaining detailed project plans, resource assignments, and milestones
• Track and report on project status, issues, risks, and dependencies to internal and external stakeholders.
• Coordinate with cross-functional teams (Product, Development, QA, Solutions Engineering, Sales, etc.) to ensure alignment and progress toward project goals.
• Prepare meeting agendas and capture thorough, actionable notes to ensure clarity and accountability.
• Manage scope changes and project risks, escalating as needed and driving mitigation strategies.
• Understand the interdependencies between business needs, technology solutions, and operational requirements.
• Coach, mentor, and motivate internal team members to maintain accountability and focus on delivery excellence.
• Ensure effective handoff to ongoing support or operations teams post-implementation.
• Continuously contribute to the improvement of project delivery processes and client experience.
• Adhere to ELLKAY’s implementation methodologies, tools, and best practices.
• Perform other related duties as assigned based on business needs.

Qualifications:

• Strong project management skills, including planning, prioritization, and execution across multiple concurrent initiatives.
• Excellent communication and interpersonal skills with the ability to interface effectively with both technical and non-technical stakeholders.
• Demonstrated success managing cross-functional teams and holding internal/external contributors accountable to timelines and deliverables.
• Exceptional organizational abilities and attention to detail, with a proven track record of follow-through and risk mitigation.
• Strong critical thinking and decision-making skills; comfortable navigating ambiguity in fast-paced environments.
• Ability to adapt to changing priorities and shifting timelines while maintaining high performance.
• Experience in client-facing roles with a service-oriented mindset and high standards for customer experience.
• Comfortable managing complex dependencies and cross-functional workflows.
• Skilled at documenting meeting notes, project updates, and communications with precision and clarity.
• Familiarity with electronic medical records (EMRs) and healthcare data formats such as HL7, CCD/C-CDA, and FHIR.
• Understanding of basic networking and connectivity methods (e.g., VPN, SFTP, TCP/IP).
• Knowledge of interoperability workflows and patient data exchange use cases.
• Exposure to hospital, laboratory, ambulatory clinical environments, and ancillary systems strongly preferred.

Education/Training/Experience:

• Bachelor’s degree in a relevant field (e.g., healthcare, business, information systems) or equivalent professional experience.
• 3–5 years of project management experience, preferably in the healthcare or health IT industry.
• Experience leading implementation projects for healthcare clients, especially in interfacing or interoperability domains.
• Intermediate proficiency in MS Office Suite, Asana, Visio, Jira, Confluence.
• PMP certification preferred but not required.

Additional information