ELLKAY started out providing connectivity solutions to laboratories and within a few years, grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY’s solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals and health systems, healthcare IT vendors, ambulatory practices, health plans, and other healthcare organizations with cutting-edge technologies and solutions that drive their growth and interoperability strategies.

Today, ELLKAY remains true to our core values, building strong partner relationships and offering unparalleled service and support while providing innovative, scalable solutions to the challenges our customers face in today’s data-rich world.

ELLKAY's experience, customer-focused approach, and reputation for innovation, speed, and accuracy differentiate ELLKAY as a premier partner for your interoperability needs and data management strategy.

Job Description:

ELLKAY is seeking a Product Manager to drive the design and delivery of an orchestration and automation layer that enables delivery teams and customers to build powerful, automated workflows for data interfacing, validating, integrating, aggregating and delivering.

Reporting to the Director of Product Management LKOpera, this role focuses on enabling configuration‑driven and AI‑assisted workflow automation across healthcare interoperability use cases. You will bring modern automation patterns from industries beyond healthcare—such as iPaaS, workflow orchestration, and API automation—to accelerate how interfaces, integrations, and data-driven workflows are identified, configured, tested, and deployed.

This role is ideal for a product manager who blends strong technical fluency with healthcare customer empathy and who is excited to apply orchestration, containers, and agentic AI concepts to complex, real-world problems.

Focus Areas

BASE (First 3–6 Months)

•Define an orchestration roadmap focused on configuration-first and AI-assisted workflows

•Evaluate business cases for new interoperability requests, including EMR integrations and new data exchange capabilities

GROWTH (6–12 Months)

• Deliver orchestration capabilities that allow support for multi-step, conditional workflows through refinement, testing, and deployment without direct developer involvement

• Partner with Product Owners across portfolio products to guide backlog prioritization

FUTURE (12+ Months)

• Apply AI and agentic patterns to further automate workflow creation, optimization, and exception handling.

Essential Duties & Responsibilities:

• Understand ELLKAY’s platforms, customer workflows, and delivery model
• Identify high-value automation and orchestration opportunities where configuration or AI can replace manual or developer-driven effort
• Own the product roadmap for orchestration, automation, and workflow capabilities that translate customer and delivery team needs into intuitive, configuration-driven experiences
• Partner with Engineering on architectural decisions involving containers, Kubernetes, message buses, and workflow engines to ensure orchestration features integrate cleanly with ELLKAY’s interface engine and API ecosystem
• Define success metrics around time-to-integration, deployment velocity, error reduction, and customer adoption
• Act as a bridge between modern automation paradigms and healthcare interoperability realities to influence ELLKAY’s long-term automation and AI roadmap to expand orchestration capabilities to support increasingly complex, cross-system workflows as a core platform differentiator
• Experience with automation platforms such as Zapier, Workato, MuleSoft, or similar.
• Exposure to healthcare data and exchange concepts (HL7, FHIR, CCDs)
• Experience designing low-code or no-code configurations
• Familiarity with CI/CD pipelines and cloud-native delivery models
• A strong point of view on how automation and AI can reduce integration friction
• Demonstrated ability to bring modern orchestration concepts into regulated or complex domains
• Experience enabling non-developers to build reliable, production-grade workflows
• Curiosity, pragmatism, and comfort operating at the intersection of product, engineering, and customers

People Leadership

• Work with a team of Product Owners to drive automation into the roadmaps

Qualifications:

5+ years of Product Management experience, preferably with platform, infrastructure, or developer-adjacent products

• Experience building or managing workflow orchestration, automation, or iPaaS-style products

• Strong technical fluency with APIs, event-driven architectures, containers and Kubernetes-based environments, message buses and integration patterns

• Experience applying AI or agentic AI concepts to automation, decisioning, or workflow optimization

•Ability to design a business case

• Ability to write detailed requirements and collaborate deeply with Engineering teams

• Comfort working with healthcare data and translating non-healthcare best practices into healthcare environments

Benefits:

ELLKAY offers a comprehensive and competitive benefit package that starts day one!

Including:

• Medical, Dental, and Vision benefits
• Employer-paid Life and LTD
• 401k w/ matching – once eligibility is met
• Work/life balance
• Paid Volunteer Program
• Flexible working hours
• Generous FTO
• Remote work options
• Employee Discounts
• Parental Leave

Our awesome culture includes:

• Working with talented, collaborative, and friendly people who love what they do
• Professional growth within
• Innovation environment
• On site in HQ Free daily lunches

Additional information

At ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences. For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets.

For more information on our company, visit www.ELLKAY.com.

ELLKAY LLC is a Smoke-Free Workplace.

ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.