ELLKAY is a nationwide leader in health care data interoperability delivering innovative solutions that support the data migration needs of all members of the healthcare ecosystem. ELLKAY is playing a vital role in helping healthcare organizations access and share data among disparate systems. We are recognized by our e-health industry partners, independent medical group practices, hospitals and health systems, laboratories, and payers as the “Healthcare Data Plumbers” that make data migration and interoperability possible.

Our 'Client-first' focus has made ELLKAY one of the most respected healthcare IT companies in the nation. We value our clients and believe that strong relationships are the foundation for a strong company, and we're dedicated to providing connectivity to the healthcare industry.

Company Culture: We deal with medical data and we take our work very seriously, but not ourselves. If you’re a smart, hard-working, dedicated individual who thrives in a laidback, friendly work environment, ELLKAY may be the place for you. We’re committed to attracting good people who are passionate about the work they do.

ELLKAY was founded over a decade ago on the values of innovation, efficiency, and service created in a collaborative work culture. As we have grown, we are proud to still possess the same energy and passion for what we do. We strive to provide exceptional customer experiences to our clients, which begins with first employing amazing people. ELLKAY is proud to maintain a high-quality, innovative, and diverse workforce.

Job Description:

ELLKAY is seeking a Director of Product Management to lead the strategy, modernization, and execution of the next generation of our interface engine platform. This role owns a mission‑critical capability that powers interoperability and data flow across ELLKAY’s product ecosystem, serving large, complex healthcare organizations at national scale.

This leader will combine strategic vision with hands‑on execution, managing a team of Product Managers and Product Owners while partnering closely with Software Engineering. The role is responsible for product rationalization, vendor and partner alignment, and representing customer workflows and real‑world needs throughout a multi‑year platform refactoring and modernization effort.

This is a highly visible, externally facing leadership role with direct impact on customer success, platform scalability, and ELLKAY’s long‑term competitive differentiation.

Focus Areas

BASE (First 3–6 Months)

• Establish and execute an AI‑first product strategy for ELLKAY’s next‑generation interface engine

GROWTH (6–12 Months)

• Partner with the VP of Software Engineering on roadmap planning, capacity alignment, and phased refactoring of the interface engine to support large hospital systems

FUTURE (12+ Months)

• Position ELLKAY’s interface engine as a market‑leading, AI‑enabled interoperability platform.

Essential Duties & Responsibilities:

• Own and evolve the product roadmap and operating cadence for the platform.
• Act as the voice of the customer, ensuring workflow efficiency, usability, and scalability guide platform decisions.
• Define and achieve financial and performance targets, including top-line growth, bottom-line efficiency, platform throughput, scalability, and reliability
• Assess the current interface portfolio, identifying opportunities for product rationalization, modernization, and simplification across legacy and modern capabilities.
• Ensure customer workflows, operational realities, and scalability requirements are represented in early refactoring and planning efforts.
• Provide clear, consistent executive‑level reporting on progress, risks, dependencies, and outcomes.
• Define and track success metrics across customer adoption, platform performance, and financial impact.
• Manage vendor and partner relationships related to interface technology, tooling, and integrations.
• Identify opportunities to unlock new revenue, improve margin efficiency, and increase platform leverage.
• Own requirements definition for complex initiatives, rolling up sleeves as needed to unblock delivery.
• Evaluate the interface engine business model, use cases, and vendor ecosystem to shape a differentiated, long‑term platform strategy.

People Leadership

• Lead and develop a team of Product Managers and Product Owners, setting clear expectations, priorities, and outcomes.

Qualifications:

• 10+ years of experience in Product Management, including leadership of platform or infrastructure products.
• Proven experience managing Product Managers and Product Owners.
• Deep expertise in healthcare data exchange, including HL7, FHIR, SMART on FHIR, Bulk FHIR, and legacy interface models.
• Experience defining and executing interface or integration platform roadmaps at national scale
• Strong background with both SaaS software architectures
• Demonstrated ability to partner closely with Engineering on large‑scale refactoring and modernization initiatives
• Experience applying an AI‑first mindset to product strategy and operational challenges
• Exposure to financial planning, product P&L considerations, and vendor management
• Experience working with hospital, laboratory, and payer customer segments
• Familiarity with Agile, Kanban, and Scrum SDLC methodologies
• Ability and willingness to be hands‑on with requirements when needed

How to Stand Out

• A strong, informed point of view on the future of AI‑driven healthcare interoperability.
• A track record delivering or modernizing interface engines for large healthcare enterprises.
• Experience leading modernization efforts using Strangler Fig or Ship of Theseus approaches.
• Deep understanding of healthcare data formats, interface patterns, and competitive dynamics.
• Strong cloud, DevOps, and CI/CD collaboration experience.

Benefits:

ELLKAY offers a comprehensive and competitive benefit package that starts day one!

Including:

• Medical, Dental, and Vision benefits
• Employer-paid Life and LTD
• 401k w/ matching – once eligibility is met
• Work/life balance
• Paid Volunteer Program
• Flexible working hours
• Unlimited PTO
• Remote work options
• Employee Discounts
• Parental Leave

Our awesome culture includes:

• Working with talented, collaborative, and friendly people who love what they do
• Professional growth within
• Innovation environment
• On site in HQ Free daily lunches

Additional information

At ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences. For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets.

For more information on our company, visit www.ELLKAY.com.

ELLKAY LLC is a Smoke-Free Workplace.

ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.