ELLKAY started out providing connectivity solutions to laboratories and within a few years, grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY’s solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals and health systems, healthcare IT vendors, ambulatory practices, health plans, and other healthcare organizations with cutting-edge technologies and solutions that drive their growth and interoperability strategies.

Today, ELLKAY remains true to our core values, building strong partner relationships and offering unparalleled service and support while providing innovative, scalable solutions to the challenges our customers face in today’s data-rich world.

ELLKAY's experience, customer-focused approach, and reputation for innovation, speed, and accuracy differentiate ELLKAY as a premier partner for your interoperability needs and data management strategy.

Job Description:

We are looking for an Application Site Reliability Engineer (SRE) with strong DevOps experience to improve the reliability, scalability, and performance of our applications.

The Application Site Reliability Engineer will serve as a technical contact responsible for driving the reliability, performance, and operational maturity of our application ecosystem. This role works across multiple teams to support scalable systems, establish reliability standards, improve observability, and implement automation that reduces operational effort. The SRE will lead complex incident responses, work with engineering teams in best practices, and influence architectural decisions to ensure resilient, high-quality software delivery.

You will help define reliability standards, reduce operational toil, and ensure smooth production operations while enabling faster and safer releases.

Essential Duties & Responsibilities:

• Own application reliability, availability, performance, and scalability in production and non-production environments
• Design, build, and maintain CI/CD pipelines for application deployments
• Automate infrastructure provisioning and configuration using Infrastructure as Code
• Monitor application health using metrics, logs, and traces; define SLIs, SLOs, and error budgets
• Lead incident response, root-cause analysis (RCA), ensuring corrective and preventive actions are completed and communicated.
• Improve system resilience through capacity planning, system tuning, and fault tolerance
• Partner with development teams to ensure services meet reliability, performance, and scalability objectives.
• Reduce manual operational effort through automation and self-healing solutions
• Serve as a point of contact for critical Sev1/Sev2 incidents, leading incident command when required.

Qualifications:

• Strong experience as an SRE, DevOps Engineer, or Production Support Engineer
• Solid understanding of Windows, Linux/Unix systems and networking fundamentals
• 7 years of experience as an SRE
• Hands-on experience with cloud platforms such as AWS, Azure, or GCP
• Experience with containerization and orchestration tools like Docker and Kubernetes
• Proficiency in CI/CD tools such as Jenkins, GitHub Actions, , or similar
• Experience with Infrastructure as Code tools like Terraform, CloudFormation, or ARM
• Strong scripting skills in Python, Bash, or similar languages
• Experience with monitoring and observability tools (Prometheus, Grafana, ELK, Datadog, etc.)
• Understanding of reliability concepts such as SLAs, SLOs, and incident management

Preferred Qualifications

• Experience supporting microservices-based architectures
• Knowledge of security best practices in cloud and DevOps environments
• Experience with configuration management tools (Ansible, Chef, or Puppet)
• Exposure to chaos engineering or resilience testing practices

Soft Skills

• Strong problem-solving and troubleshooting skills
• Ability to work calmly during incidents and high-pressure situations
• Clear communication and collaboration with cross-functional teams
• Ownership mindset with a focus on continuous improvement

What We Offer

• Opportunity to work on highly available, business-critical applications
• Collaborative engineering culture with strong DevOps and SRE practices
• Competitive compensation and benefits
• Learning and growth opportunities in cloud, automation, and reliability engineering

Benefits:

ELLKAY offers a comprehensive and competitive benefit package that starts day one!

Including:

• Medical, Dental, and Vision benefits
• Employer-paid Life and LTD
• 401k w/ matching – once eligibility is met
• Work/life balance
• Paid Volunteer Program
• Flexible working hours
• Generous FTO
• Remote work options
• Employee Discounts
• Parental Leave

Our awesome culture includes:

• Working with talented, collaborative, and friendly people who love what they do
• Professional growth within
• Innovation environment
• On site in HQ Free daily lunches

Additional information

At ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences. For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets.

For more information on our company, visit www.ELLKAY.com.

ELLKAY LLC is a Smoke-Free Workplace.

ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.