Position Overview

The Senior HR Business Partner is responsible for solving organizational challenges through people-related solutions. You will directly support a set of inspirational and impressive executives and their teams, while partnering cross-functionally with various subject-matter experts to design and execute strategies for how we attract, develop and retain talent across our global team. You'll also have the opportunity to collaborate internally on a variety of people-related areas. In this role, you will create and refine existing programs that support Diligent people managers and individual contributors. You will report to the Americas HR Business Partnering leader and work closely with the Chief People Officer.

Key Responsibilities

• Build strategic partnerships with business leaders to provide high impact advisory support on organizational and people-related strategy and execution. Solving people challenges across the relevant business areas to help the organization thrive.
• Elevate impact through data insights. Identify and surface trends in both qualitative and quantitative data to help improve organizational health, understand when data will assist in making smart, informed decisions, and interpret complex analyses and tie analyses back to business priorities.
• Proactively assess team and organizational needs, and help get to the root cause of any issue. Design and quickly implement solutions that cut across multiple disciplines, even those beyond people and organizational solutions.
• Provide expertise in the following areas: team engagement, career pathing and development, performance assessment and talent management, manager effectiveness and coaching, data analysis, compensation and total rewards, employee relations, learning and development, recognition programs, and strategic development.
• Provide support in all areas of HR and to all levels of Diligent employees, ensuring white glove customer service.
• Drive all cyclical processes within your business area, maintaining global consistency with other regional business partners.
• Build knowledge of best practices and regulatory changes in HR and employment law for business area and jurisdiction.

Required Experience/Skills

• 8+ years as an HR Business Partner, with at least 3 years in a strategic HR Business Partner role.
• Must be highly proficient in AI enabled skills and capabilities
• In-depth knowledge of HR best practices, employment laws, and industry trends.
• Extensive experience in handling employee relation issues within the Americas (CAN, US, South America).
• Proven track record of successfully positioning as a trusted partner and impacting teams and senior leaders
• Strong consulting, coaching, and facilitation skills.
• Ability to manage multiple, shifting priorities in a high-demand, fast-paced environment and prioritize, plan and execute on complicated assignments in a timely and efficient manner.
• Ability to exercise appropriate judgment, confidentiality, and discretion.
• Excellent oral and written communication, presentation skills, and organizational skills.
• Must be highly proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, etc.)

Preferred Qualifications

• Experience in a technology or SaaS company is highly desirable.
• Experience in a global environment - providing HR support to global leaders and teams, while collaborating with global HR functions
• Enthusiastic, courteous, reliable, adaptable, and flexible.
• Self-directed and detail oriented, with strong analytical, problem solving and creative thinking skills.
• Experience in partnering with Commercial, Customer Success and Post-Sales business areas.
• Bachelor’s degree in psychology, business administration, communications, or related field.