Deepdub is building the voice layer of AI and disrupting traditional voice-based markets with our proprietary eTTS™ GenAI voice model. Leading in dubbing and expanding into the AI-based next generation of voice experiences - voice agents, enterprise APIs, and real-time multilingual broadcasting. Deepdub is a market leader in generative AI voice solutions. Our SaaS platform and API deliver high-quality voices across more than 130 languages and are validated by Fortune 500 enterprises. By joining Deepdub, you'll be part of a dynamic team driving a revolution in voice-based markets and helping stories resonate worldwide with authenticity and emotional depth.

Read more about Deepdub:

https://www.speechtechmag.com/Articles/ReadArticle.aspx?ArticleID=170539

https://www.prnewswire.com/news-releases/deepdub-announces-availability-of-voice-api-for-ai-agents-in-the-new-aws-marketplace-ai-agents-and-tools-storefront-302506794.html

We’re building the next generation of Voice AI agents for global enterprises, and we’re looking for a Senior Technical Customer Success Manager to own strategic deployments and shape customers' experience with our product.

This is a high-impact, customer-facing role combining technical depth, product influence, and global account ownership.

• Own end-to-end customer engagement, including: onboarding, adoption, success criteria, and expansion opportunities.
• Lead customer deployments (integration, rollout planning, implementation coordination, go-live readiness).
• Work closely with Product & Engineering:
• open/track tickets, provide clear steps to reproduce, and drive prioritization
• clearly articulate customer challenges and pain-points into structured product requirements and actionable items
• Present new features to customers, collect feedback, and convert it into internal action plans.
• Manage global customer relationships across time zones and cultures, building trust and setting realistic expectations.

• 6+ years of experience in Customer Success / Solutions / Technical Account Management / Implementation (or similar).
• Strong technical background, including hands-on coding experience
• Proven experience working with customers directly, handling escalations, and owning outcomes
• Excellent communication skills: can explain technical topics clearly and maintain customer expectations

• Experience in startups or fast-moving product environments
• Experience with AI/voice products, conversational AI, or production ML systems
• Experience collaborating with engineering, product, and support teams