The Role

We’re looking for an IT Specialist to support the day-to-day technology needs of CompanyCam. Reporting directly to the IT Manager, this role focuses on operational IT support, device management, and ensuring our systems are secure, reliable, and easy for teammates to use.

You’ll be responsible for supporting end users, preparing and maintaining devices, administering systems, and helping keep CompanyCam running smoothly behind the scenes. This role is ideal for someone who enjoys problem-solving, has strong technical fundamentals, and brings a friendly, service-oriented approach to IT support.

Location: Employees are expected to work at least 3 days a week in our HQ office.

What You'll Do

• Configure, deploy, and support workstations and mobile devices for employees
• Troubleshoot and resolve technical issues related to hardware, software, and operating systems
• Install, configure, and maintain computer hardware and software across the organization
• Manage device inventory, documentation, and change management processes
• Support day-to-day network operations and assist with basic network troubleshooting
• Administer user accounts, access, and permissions across internal systems
• Regularly evaluate and improve IT systems to ensure they meet business needs

Policy, Security, and Education

• Ensure company data is stored securely and backed up regularly
• Enforce cybersecurity, endpoint protection, and IT usage policies
• Oversee data backup practices and loss prevention measures
• Educate teammates on cybersecurity awareness and best practices
• Support and manage Apple devices and related hardware and software

The Impact You'll Have

At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. In this role, you’ll drive impact by:

• Ensuring employees have reliable, secure, and effective technology to do their best work
• Strengthening CompanyCam’s security posture through education and enforcement of best practices
• Improving operational efficiency through well-maintained systems and proactive support
• Creating a positive employee experience through responsive, friendly IT support

What You'll Bring

• High school diploma required
• Degree in computer science or a related field preferred
• In-depth knowledge of computer hardware and software, with an emphasis on Apple products preferred
• Familiarity with identity management, MDM services, and internal communication tools
• Administrative experience with tools such as Okta, Google Workspace, Slack, Jamf Pro, or CrowdStrike is a plus
• Strong written and verbal communication skills
• Ability to install, configure, and maintain hardware and software systems
• Familiarity with basic networking concepts and troubleshooting
• Strong problem-solving skills and attention to detail
• Knowledge of data storage, backup, and security best practices
• Professional, personable demeanor with a strong customer service mindset
• Ability to work independently and collaboratively as part of a team
• Familiarity with industry standards and regulations related to IT systems and data security
• A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving.
• A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems.

Benefits & Compensation

This is a salaried position at CompanyCam. Our starting salary range is $50,000-$60,000 per year and is based on experience. We also offer meaningful equity and other benefits.

CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team.

For any accommodations or technical issues related to the online application or interview process, please email jobs@companycam.com and we’ll respond promptly. Please do not include any medical or health information in your message.

Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.