<span><span>This website utilizes cookies to store information on your computer. Cookies are small text files that can be used by websites to make a user’s experience more efficient. By clicking “Accept all” you consent to the use of all cookies; by clicking “Decline all” only strictly necessary cookies will be stored on your browser. You can view our <a href="https://www.workable.com/cookies" rel="noopener" target="_blank">cookies policy</a>, as well as customize your cookies settings:</span></span>

Customer Service

Remote

Cognigy is revolutionizing customer service with its AI-powered platform, Cognigy.AI, which automates customer and employee communications through intelligent voice and chatbots. The platform offers a low-code solution that enables enterprises to create personalized, efficient interactions across various channels, including web, phone, and SMS. With advanced intent recognition and seamless integration into existing systems, Cognigy.AI enhances user experiences while helping companies reduce support costs and improve scalability. Recognized as a leader in the conversational AI space, Cognigy serves a diverse range of industries and is committed to making AI accessible for all businesses.

San Francisco, CA, USA

Düsseldorf, Germany

Cognigy

Technical Support Specialist (US)

Insight Partners is a leading global venture capital and private equity firm investing in high-growth software and internet-enabled companies that are driving transformative change in their industries. Founded in 1995, Insight has raised more than $13 billion and invested in more than 250 companies worldwide. Our mission is to find, fund and work successfully with visionary executives providing them with practical, hands-on growth expertise to foster long-term success.

Insight Partners

Tell us about your professional DNA to get discovered by any company in our network with opportunities relevant to your career goals.

Leverage our network to build your career.

#### Welcome!

Thank you for joining Insight Venture Partners Network!

To help us best support you in your search, please take a few minutes to tell us about what you are looking for in your next role. We’ll use this information to connect you to relevant opportunities in the Insight Venture Partners network as they come up.

You can always update this information later.

As our companies grow, they look to us to help them find the best talent.

Signal that you'd be interested in working with a Insight Venture Partners company to help us put the right opportunities at great companies on your radar. The choice to pursue a new career move is then up to you.

As a member, you'll have access to:

- **8K+ open roles at 500+ Insight-backed companies** – apply, hear from interested companies & sign up for job alerts (sent via our Job Board, Getro)
- **Exclusive networking events** to connect with peers & top industry leaders
- **Investor POVs & growth frameworks** to fuel your career growth

Looking forward to staying in touch!

Welcome to the Insight Partners Talent Network!

Get first access to new opportunities with the world's best software ScaleUps.

Scale Up Your Career.

Technical Support Specialist (US)