Global Solutions Manager
Coda
Shanghai, China
Posted 6+ months ago
Why Coda
Coda is a global growth engine for commerce. We bring together powerful capabilities that connect people, digital products, and payments through our suite of trusted digital monetization and distribution solutions.
We recently acquired Recharge, Europe’s leading prepaid payments and digital gift card business, bringing both companies together into one organisation with broader reach, deeper capabilities across B2B and B2C commerce and a stronger global footprint.
Today, we stand as a team of more than 600 people, representing 57 nationalities across 23 locations. We are headquartered in Singapore with offices in Amsterdam, Dubai, Shanghai and other hubs across Southeast Asia.
Our B2B business works with publishers and brands to support growth across markets. We run Codapay for local payment acceptance and Custom Commerce for direct-to-consumer webstores. We manage catalogue, prepaid and distribution services that extend reach globally, and we operate Giftcloud’s rewards and incentives capabilities. We take on the operational complexity around payments, tax and compliance so partners can scale with clarity and focus.
On the consumer side, we operate a portfolio of trusted storefronts including Codashop, Recharge.com , Startselect.com , mobiletopup.co.uk and other local sites that give customers secure and easy access to digital credit, game vouchers, gift cards and prepaid products.
Our people are at the heart of what we do. Coda’s culture is centered on respect, clarity, ownership, and collaboration. We work hard and play hard together.
If you’re looking for growth and impact in a fast-paced global team, Coda is the place for you.
About the Role:
We are seeking an experienced and strategic Global Solutions Manager to secure the technical win in each sales opportunity, provide technical consulting and solutions for new complex integrations to our partners. This position plays a pivotal role in scaling our business globally by partnering with Sales to build strong relationships with our partners to solve their challenges. The ideal candidate will be a seasoned technical professional with deep expertise in the area of payment in the gaming industry
Responsibilities:
- Participate in the solution design and implementation of core and emerging products
- Partner closely with the product and engineering teams to understand the product architecture, APIs, features, and how they map to partner needs.
- Collaborate with key stakeholders to gather requirements, assess current systems, and define a commercial strategy aligned with organizational objectives.
- Act as a thought leader in payment technologies, providing insights on trends, methodologies, and advancements in the field.
- Conduct training sessions and workshops to educate teams on Payment capabilities and implementation strategies.
- Partner closely with commercial teams to ensure all technical issues are making progress, blockers are being addressed, and resolutions are happening to ensure seamless communication and build customer trust.
- Communicate pain points and feedback from partners with product development teams to enhance our solutions and overall partner experience
Requirements:
- Experience in customer-facing roles, ideally with a technical sales context.
- Confidence working with customers and proposing on architectures and driving business outcomes to all levels
- Experience in the entire lifecycle from gathering and understanding business requirements to design to technology evaluation to pilot program to implementation to production maintenance and support
- In-depth knowledge of payment or gaming solutions.
- Strong interpersonal, organizational, and problem-solving skills, with excellent written and verbal communication abilities.
- Experience working in a matrixed, global organization and navigating complex stakeholder relationships.
We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.
Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!