Company Description

We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.

Job Description

Checkout.com is looking for a strategic and proactive experienced Social Media Manager to own and elevate our social presence. In this role, you will be focused on organic social strategy and execution, driving engagement and ensuring our messaging consistently resonates with our global audience. This is a hands-on role that blends tactical execution with strategic judgement.

You will have ownership over Checkout’s social strategy, advising the team on best practices, processes, and engagement initiatives, as well as tactical execution of posts to achieve top engagement metrics. You will have the support of your colleagues in copywriting and content production, applying your own editorial lens to ensure every post is performing with high levels of engagement.

How you'll make an impact:

• Define the vision and strategy for organic social by implementing best practices, and adapting our social strategy to respond to changing trends and algorithms.

• AI-native you will have proven experience in deploying and managing agents in social media monitoring and execution.

• Own content and execution on our organic LinkedIn channel as well as all other social channels including Instagram, X, Facebook, and more.

• Organise inbound ticket requests and briefing requests, calendarising them to maintain an efficient and highly organised schedule.

• Write clear, crisp copy for corporate and employee handles, utilising your own strong writing abilities alongside the help of AI tools.

• Optimise our following, ensuring we have a large and growing proportion of our key customers included in our social audience.

• Run analytics and performance management across our social channels, applying a thorough understanding of social analytics to guide strategic decisions.

• Collaborate closely with our creative and digital teams to produce high-impact content that drives meaningful engagement on our channels.

What we're looking for:

• Proven experience managing organic social media channels for a fast-paced or global brand.

• Exceptional copywriting skills with a proven ability to leverage AI for content creation.

• Highly organised with the ability to manage inbound requests and content calendars efficiently.

• Deep expertise and a meticulous approach to social media analytics and performance tracking.

• A collaborative mindset with a track record of working effectively with creative and digital teams to produce engaging content.

Bring all of you to work

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram