Company Description

We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.

Job Description

• Coordinate with various internal stakeholders and conduct a detailed investigation on various suspected merchants, using multiple internal & external data sources.

• Perform in-depth investigations of merchant setups, including conducting periodic reviews of portfolio, to identify non-compliance with scheme regulations. Collaborate with all stakeholders to resolve issues related to non-compliance with the card scheme rules.

• Provide timely response to all internal & external queries / requests through Checkout.com’s ticketing system.

• Follow up on pending scheme compliance issues and perform investigations on new and ongoing scheme compliance cases.

• Generate a detailed investigation report, highlighting various risks, its impact & proposed solution.

• Implement new processes/controls to ensure compliance with the scheme regulations.

• Read new changes/ amendment to scheme rules & regulations and provide suggestions on updating internal policy/ processes in a timely manner;

• Participate in audits of our internal processes, identify gaps and assist in smooth implementation of proposed amendments.

• Maintain an in-depth working knowledge card scheme rules

• Conduct training sessions for various teams & sharing knowledge on overall scheme compliance.

About you

• A bachelor’s degree, preferably in Finance/Statistics/Actuarial/Business or equivalent.

• Minimum 3-5 years of experience in e-commerce Payments and Fintech and/or in banking/ financial services (risk/compliance department) would be preferred.

• Good understanding of the payment landscape in the Europe region.

• Solution driven approach, with exemplary problem solving and analytical skills.

• Strong written and verbal communication skills with the ability to present analysis and recommendations in a succinct manner.

• Ability and willingness to learn & understand various complex payment terminology, gain knowledge with an emphasis on continuous reading about new payment trends.

• Excellent communication skills in both written and spoken English. (Ability to communicate in other languages will be a plus)

• Proficient in PowerPoint, Excel, and analytic tools will be a plus.

Bring all of you to work

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram