Account Development Representative
Bullhorn
Sales & Business Development
Massachusetts, USA · Illinois, USA · Texas, USA · Georgia, USA · Norway · Nome, AK, USA · Remote
Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.
Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone.
About the role...
Reporting to the Director of Sales, the Account Development Representative is responsible for driving adoption and growth within an existing customer base.
This is a highly customer-facing, consultative sales role where you will work directly with customers to understand how their teams operate, identify opportunities to improve efficiency, and help them realise value through AI and automation solutions.
You will build trusted relationships through onsite and remote engagement, guiding customers to adopt new, AI-enabled ways of working while expanding usage across teams and stakeholders.
Success in this role is measured by customer adoption, expansion, and the commercial impact you drive across your accounts.
This role involves regular travel within a designated territory (Central & East Coast), with approximately 40% local travel and an additional 20–30% out-of-state. Candidates based in Central or East Coast locations are welcome, with Atlanta, Dallas, Chicago, and Boston preferred. Candidates need to be located within reasonable distance of a major airport to support travel needs.
A typical day will include...
Visiting customers onsite to understand their workflows, challenges, and priorities, identifying where AI and automation solutions can deliver meaningful impact
Building strong relationships across your accounts, acting as a trusted advisor and consistent point of contact
Driving adoption of AI-powered solutions by coaching teams and embedding new workflows into their day-to-day operations
Identifying and developing opportunities to expand usage across new teams, stakeholders, and use cases within each account
Monitoring account health and product utilisation, proactively engaging customers who need support or are at risk
Identifying and developing internal champions who can drive adoption and momentum within customer organisations
Maintaining accurate account records, activity logs, and next steps in Salesforce following each interaction
Capturing and sharing customer insights and success stories to support broader team learning and enablement
This role is a fit for you if...
You have a proven track record in recruitment/staffing (highly desirable), sales (AE/BDR), account management, or a similar client-facing role
You have a commercial mindset and are motivated by growing accounts, identifying opportunities, and driving results
You are energised by building relationships in person and see time onsite with customers as a key part of your role
You are naturally curious about how businesses operate and can quickly understand workflows and priorities
You have a strong interest in AI and automation and are motivated to quickly become confident in how these solutions create real business value
You are coachable, growth-oriented, and actively seek and apply feedback
You are organised and disciplined in how you manage your accounts, pipeline, and follow-ups
The on-target earnings (OTE) for this role are $95,000 – $110,000, including a base salary of $60,000 – $67,000 plus commission, in addition to a comprehensive benefits package.
Compensation and Transparency Statement
The posted range represents the good-faith estimate of what we expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Actual pay within the range will be based on factors such as, but not limited to, experience, skills, qualifications, geographic location, internal equity, and business or organizational needs and affordability. In accordance with state and local pay transparency laws we disclose salary ranges in all job postings and provide additional information upon request.
What we offer...
Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
Unlimited Planned Paid Time Off
Global Mental Health Support
On-Demand Learning & Development
Quarterly paid volunteer days
Lucrative Employee Referral Program (eligible for prior to your first day)
Company-wide mentor program
Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.
We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.