Who are we and what do we do?

BrowserStack is the world’s leading cloud-based software testing platform, empowering over 50,000 customers—including Amazon, Microsoft, Meta, and Google—to deliver high-quality software at speed. Founded in 2011 by Ritesh Arora and Nakul Aggarwal, the company has grown to support more than two million tests daily across 22 global data centers, providing instant access to 35,000+ real devices and browsers.

With over 1,200 employees and a remote-first approach, BrowserStack operates at the intersection of scale, reliability, and innovation. Its suite of products spans manual and automated testing, visual regression, accessibility, and test management—all designed to simplify the testing process for modern development teams. Behind the scenes, BrowserStack continues to push the boundaries with AI capabilities like smart test case generation and design, flakiness detection, auto-healing and more —helping teams reduce maintenance overhead, debug faster, and catch issues earlier in the development lifecycle.

Recognized for its innovation and growth, BrowserStack has been named to the Forbes Cloud 100 list for four consecutive years. With backing from investors like Accel, Bond, and Insight Partners, the company continues to expand its product offerings and global footprint. Joining BrowserStack means being part of a mission-driven team dedicated to shaping the future of software testing.

Role Summary:
Partners with Engineering and Product people managers to support org design, talent strategy, and leadership effectiveness. Implements people initiatives, tailoring them to specific teams. Acts as a trusted advisor to managers, enabling team growth, engagement, and retention.

Excels in breaking down complex tasks and projects using a systematic, first-principles approach to solve problems. Collaborate deeply, prioritise effectively, and take accountability for results, demonstrating problem-solving skills.

This is a remote-first role, but the candidate is required to be based in Mumbai, with periodic in-office presence for cadences, meetings, and other key events.

Key Responsibilities:

• Strategic Partnering:
  Act as a strategic thought partner to Engineering and Product Managers, providing guidance on team effectiveness, talent planning, and organisational growth. Align team-level initiatives to company-wide vision and anticipate future challenges, design proactive, data-informed strategies that support long-term business goals.

• People Strategy Execution:
  Localise and implement cohort-level strategies such as performance calibration, workforce planning, and org design changes. Empower and enable business teams with structured frameworks to approach people challenges systematically and independently.

• Talent & Performance Management:
  Partner with your Manager and lead the performance management process for assigned teams, including PEP, talent reviews, and promotion calibration. Ensure process awareness and alignment with business performance. Offer developmental feedback to managers and ICs to enhance their effectiveness and coach them toward their potential.

• Org Health & Analytics:
  Analyse and interpret data on attrition, time off usage, eNPS, and other indicators. Use insights to influence actions and shape team-level interventions. Drive prioritisation and planning conversations, taking accountability for outcomes of key people initiatives and resolving misalignment or disagreement constructively.

• Manager & Employee Coaching:
  Provide high-touch coaching to ICs, Leads, and Sr. Leads. Guide managers through crucial conversations, development planning, and employee lifecycle events.

• Engagement & Retention:
  Champion engagement initiatives through focus groups, surveys, and team check-ins. Design and lead retention strategies in collaboration with business and COEs.

• Cross-Functional Collaboration:
  Work closely with TMOD, Total Rewards, and other COEs to align programs with the evolving needs of Product and Engineering functions (e.g. career frameworks, internal mobility).

• Employee Relations:
  Manage sensitive employee matters and investigations with discretion. Proactively address potential issues to preserve team trust and company culture.
  Talent Acquisition Support:

• Participate in interviews (L1-L7 levels) to help drive the right talent density within Engineering & Product.

Experience Required:

• 10 years in HR with at least 6 years as an Tech HRBP.

• Strong background supporting Product, Engineering, or Tech functions in SaaS or IT Product companies.

• Proven track record across the employee lifecycle (onboarding to exit) and in coaching senior ICs and managers.

• Solves Problems with First Principles Thinking - Dissects complex issues to fundamentals and applies structured, original thinking to solve them.

• Collaborates - Builds trust and alignment across cross-functional groups.

• Manages Conflict - Resolves issues constructively and efficiently.

• Instills Trust - Operates with integrity and consistency.

• Communicates Effectively - Tailors communication to audience and context.

• Drives Results - Sets high standards and delivers strong business outcomes.

• Models Leadership Behavior - Inspires accountability and growth by leading with clarity, ethics, and unblocking behaviors

• Success Competencies:

Success Competencies :

• Solves Problems with First Principles Thinking - Dissects complex issues to fundamentals and applies structured, original thinking to solve them.

• Collaborates - Builds trust and alignment across cross-functional groups.

• Manages Conflict - Resolves issues constructively and efficiently.

• Instills Trust - Operates with integrity and consistency.

• Communicates Effectively - Tailors communication to audience and context.

• Drives Results - Sets high standards and delivers strong business outcomes.Models Leadership Behavior - Inspires accountability and growth by leading with clarity, ethics, and unblocking behaviors

Benefits:

In addition to your total compensation, you will be eligible for following benefits, which will be governed by the Company policy:

• Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000

• Gratuity as per payment of Gratuity Act, 1972

• Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends

• Remote-First work environment that allows our people to work from home

• Remote-First Allowance for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience