Manager - People & Culture
BrowserStack
Who are we and what do we do?
BrowserStack is the world's leading software testing platform powering over two million tests every day across 19 global data centers. BrowserStack's products help developers build bug-free software for the 5 billion internet users accessing websites and mobile applications through millions of combinations of digital environments—devices, browsers, operating systems, and versions. We help Tesco, Shell, NVIDIA, Discovery, Wells Fargo, and over 50,000 customers deliver quality software at speed by moving testing to our Cloud. With BrowserStack, Dev and QA teams can move fast while delivering an amazing experience for every customer.
BrowserStack was founded by Ritesh Arora and Nakul Aggarwal in 2011 with the vision of becoming the testing infrastructure for the internet. We recently secured $200 million in Series B funding at a $4 billion valuation in June 2021.
At BrowserStack we solve real problems—each day is a unique challenge and an opportunity to make a difference. We strive to be open, transparent, and collaborative, so no feat is too big to achieve. BrowserStack is an extension of its people and a place where they can grow both professionally and personally. To that effect, we’re humbled to be recognized by leading organizations around the world:
BrowserStack is Great Place to Work-Certified™ 2020-21
Named “SaaS Startup of the Year” in 2022 by SaaSBOOMi
Ranked in Forbes Cloud 100 in 2021 - for the second time
Featured in LinkedIn Top Startups India 2018
We’re at a pivotal inflection point in our culture journey. As Manager – Culture (IC role), you will lead efforts to redesign, build and re-evaluate our approach to culture across the organization. This is a strategic and high-ownership role for someone who is passionate about shaping how culture lives in a scaling, globally distributed company—and who knows that this work is never "one-size-fits-all."
We are looking for someone with background of business & HR but not HR alone, deep problem-solving skills, and a track record of designing programs from scratch. The role will encompass working leadership including SVPs & Founders. You should be excited by the challenge of evolving culture in a high-growth, fast-moving environment—and skilled at connecting the dots between strategy, behavior, and impact.
Key Responsibilities:
Rebuild & Reimagine Cultural Foundations and Systems: Lead the end-to-end evaluation and redesign of how culture shows up across teams, functions, and geographies. This includes revisiting core principles, behaviors, decision-making norms, and leadership expectations.
Cultural Framework Design: Create frameworks, playbooks, and decision-making principles that make culture real, actionable, and measurable—while allowing for flexibility across contexts.
Diagnostics & Cultural Listening: Run listening initiatives (surveys, focus groups, pulse check-ins) to understand what’s working, what’s broken, and what needs to evolve. Translate insights into strategy and execution.
Build from First Principles: Many culture mechanisms will need to be built or rebuilt from the ground up—rituals, recognition, narratives, onboarding experiences, and leadership alignment. You’ll lead the creation and scaling of these systems.
Partner with Business Teams: Act as a strategic partner to senior leaders and teams to embed cultural principles in day-to-day operations, leadership behavior, and team dynamics.
Facilitation & Engagement: Design and facilitate high-impact workshops and experiences that drive awareness, alignment, and accountability. Experience engaging large groups is a strong plus.
Change Leadership & Communication: Be a core enabler of organizational change. Develop messaging and storytelling that helps teams make sense of change and connect with it on a personal level.
Global Culture Champion Network: Establish and manage a global network of cultural ambassadors to amplify and localize initiatives, ensuring relevance and traction across diverse contexts.
What We’re Looking For:
8–12 years of professional experience with a strong business foundation—strategy, consulting, operations, or transformation roles
Proven ability to build or redesign systems and programs from scratch in ambiguous, fast-changing environments
Deep problem-solving and structured thinking capabilities; able to zoom in on root causes and design solutions at scale
Skilled in facilitation, storytelling, and influence—able to engage stakeholders across levels and geographies
Experience leading cross-functional initiatives with multiple stakeholders and strong execution accountability.
Not required to come from an HR background, though exposure to culture, change, or organizational behavior is welcome
Comfort with ambiguity and a strong drive to connect culture to business outcomes
Benefits:
In addition to your total compensation, you will be eligible for following benefits, which will be governed by the Company policy:
Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000
Gratuity as per payment of Gratuity Act, 1972
Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends
Remote-First work environment that allows our people to work from anywhere in India
Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience