Performance Enablement Manager
Ambassador Labs
Performance Enablement Manager
Gravitee is a 2025 Gartner® Magic Quadrant™ Leader, on a mission to govern the world’s intelligence.
We deliver the industry’s most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder.
Why Gravitee?
The Mission: We are bridging the gap between traditional tech and the new frontier of AI Security.
The Momentum: We combine the credibility of a market leader with the high-octane speed of a startup.
The DNA: We hire "Hold Nothing Back" individuals - passionate professionals who want to redefine how the world interacts with technology.
The Role
Gravitee is looking for a hands-on, data-obsessed Performance Enablement Manager to help us improve how our go-to-market teams ramp, execute, and grow. This is a builder role, you’ll be the first dedicated enablement hire, designing systems, playbooks, and onboarding programs that drive measurable performance across Sales, CS, Support, and Product Marketing.
If you’re excited about creating structure from scratch, using tooling and data to scale impact, and helping people perform at their best, this could be the role for you.
Reporting to the Chief Operating Officer, this is a highly visible and collaborative leadership role. You’ll partner closely with leaders across Sales, Product, Engineering, Marketing, Customer Success, and Support to ensure every team has the skills, tools, knowledge, and confidence they need to deliver exceptional results.
Our growth demands consistency, clarity, and speed to impact - this role exists to make performance scalable.
What You’ll Be Doing
Design and run onboarding programs for Sales, CS, and Support teams (and others as needed)
Build enablement content, knowledge hubs, and self-service systems to scale learning
Partner with GTM leaders to identify performance gaps and address them with structured interventions
Develop playbooks, frameworks, and toolkits that reinforce Gravitee’s GTM processes
Track and report on enablement outcomes (e.g. ramp time, time-to-productivity, retention, engagement)
Be the connective tissue across RevOps, Product, and GTM to drive process clarity and performance
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Use automation, AI tools, and smart workflows to punch above your weight as a team of one
Essential Skills
5+ years in enablement, performance improvement, learning & development, or GTM operations, ideally within high-growth B2B SaaS companies.
Proven ability to drive measurable performance improvements across multiple functions.
Experience partnering with both go-to-market and technical teams.
Hands-on experience building content, onboarding flows, or enablement systems (even at small scale)
Comfortable working cross-functionally and collaborating with Sales, CS, Product, and Marketing teams
Strong communication and stakeholder skills, you’re able to influence without formal authority
Data-first mindset; experience setting and using KPIs and feedback loops to measure and improve impact
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Builder mentality, comfortable owning projects end-to-end, working through ambiguity, and iterating fast
Who Thrives Here
Our growth is powered by people who bring passion to their craft, professionalism to their execution, and a commitment to excellence. You’ll thrive here if you:
Care deeply about high-quality output and brand clarity.
Are curious, adaptable, and energized by the fast-moving AI landscape.
Take full ownership of your projects from concept to completion.
Value a culture of openness, collaboration, and constant evolution.
Bonus Points: Experience in SaaS, AI-enabled systems, or open-source communities is a plus, but a "growth mindset" and curiosity matter most.
Life at Gravitee
At Gravitee, we invest in humans, not just roles.
You’ll get:
Excellent medical coverage to keep your body and mind healthy
Pension and 401k program options for all locations
Stock option plan for employees
25 days holiday/vacation in addition to in-country national holidays
3 mental health days per year with an allowance toward a mood-boosting activity of your choice
Birthday off to celebrate your dayLearn and grow with our professional development allowance to be used to benefit your career
Quarterly outings and an annual off-site in an exciting location!
Hybrid culture with options to go in to an office in one of our hubs
Ability to work for one of the fastest-growing companies and alongside some of the most talented people in the API technology sector
A meaningful, progressive, global company culture that is as fun as it is hardworking
Endless growth opportunities
At Gravitee, we believe diverse perspectives make better products and stronger teams.
At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief.
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- Locations
- London
- Remote status
- Hybrid
Performance Enablement Manager
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