This is more than a support role. This is your entry point into a fast-paced software company with a clear path to level up—whether into product, engineering, customer success, or leadership. You'll work alongside a team that cares deeply about your development, in a culture designed to push you, coach you, and promote you faster than anywhere else.

What You’ll Do

• Be the first line of help for our customers—resolving issues, answering questions, and making sure they get value from our products
• Provide Tier 1 support via email, chat, and a web-based ticketing system
• Communicate clearly and compassionately while managing multiple priorities
• Collaborate with other support and technical teams to escalate and resolve complex cases
• Document customer issues thoroughly to support ongoing improvements