As an Implementation Consultant in our Professional Services team, you will play a crucial role in configuring and deploying cutting-edge software solutions for a wide array of client. This role is tailor-made for those who are dynamic, organized, and eager to embark on a career path that emphasizes hands-on technical work, client interaction, and solution design. You'll work closely with clients to understand their needs, configure the software to optimize their business processes, and provide training to ensure they get the most out of our solutions. With a focus on technical excellence and customer satisfaction, you will have the chance to contribute to various projects, ensuring each implementation is successful. This Implementation Consultant position offers a unique opportunity to grow your technical skills and advance in the field of software implementation and client services, setting the stage for a rewarding career in technology and professional services.

Key Responsibilities
• Maintain a high level of billable utilization and achieve excellent customer satisfaction scores, reflecting strong project management and client service skills
• Enhance client value by expertly configuring and troubleshooting complex enterprise software, ensuring optimal performance and user satisfaction
• Optimize operational effectiveness by gathering precise client requirements and designing solutions that meet specific needs and improve user experiences
• Ensure the delivery of high-quality products and services through thorough testing and validation processes, adhering to industry standards
• Accelerate project timelines and enhance team flexibility by adopting and mastering new technologies that improve efficiency and outcomes

Competencies
• Analytically savvy & data driven: Proficiency in utilizing data and analytics to make informed decisions and drive business strategies
• Disciplined execution: Detail-oriented and organized, this leader prioritizes effectively, excels at time management, and anticipates well in decision making
• Crisp communication: Clear and effective communicators capable of conveying information succinctly and clearly
• Software configuration & troubleshooting: Configures and troubleshoots software to ensure optimal functionality.
• Requirements gathering: Gathers and analyzes requirements to inform system and process development.
• Solution design: Designs solutions to address business needs and enhance operational efficiency.