Who you are:

A self-motivated professional inside salesperson with a proven track record of sales achievement within a telephonic/call center environment. You have a passion for helping others telephonically and connecting with professionals to grow certain accounts and increasing sales conversion. You have a sincere appreciation for the hustle to execute the sale and care about providing a quality customer experience. You thrive in a performance-based environment and are focused on driving results.You are excited to solve the challenges facing your customers and see it as an opportunity to make a difference. You are comfortable selling in a healthcare environment and have a clear and articulate phone presence. The thought of making a noticeable impact at a fast-paced tech company excites you!

What you will do:

• Manage customer / referral pipeline on a daily basis and accurately record in our CRM to ensure up-to-date communication with all professional referral sources.

• Generate a minimum of 4 Moves per month from PTO, LOA and attrition support.

• Nurture relationships for the AE/HCAR and be a thought leader and resource for senior living options.

• Familiarize yourself with the healthcare professionals ecosystem to determine how APFM can best fit into their operations

• Achieve goals via cold-calling, managing telephonic appointments and Zoom/WebEx meetings as necessary.

• Understand and appreciate the needs and wants of your healthcare professionals and the families they serve in order to provide appropriate assistance to seniors and families needing senior housing assistance

• Work collaboratively with your Senior Living Advisors and cross functionally with other teams to ensure a best in class experience for all customers

• Test and refine new capabilities to grow the healthcare channel.

Qualifications

• Collaborative inside sales professional who is excited by personally contributing to the growth and success of their customers and APFM

• 2+ years telephone sales/ telemarketing, business development or relationship sales is preferred

• Bachelor’s degree strongly preferred

• Proven ability to develop opportunities from ideation to execution

• Basic Technology Skills a must; Social Media savviness and VOIP telephony system experience a plus

• Must have hard-wired internet connection access

• Clear and articulate phone presence with demonstrated communication and problem solving skills.

• Cold calling experience: 50-70 dials daily.

• Determination to break down barriers to success.

• Ability to multi-task; talk on the phone and take notes on computer.

• Documented history of ability to develop and maintain good working relationships in a multi-stakeholder sale.

• Ability to work as part of a team and on own initiative. Must be able to deliver results while working in a highly independent environment.

• Effective use of social media, such as; LinkedIn, Facebook, Twitter, Blogs, etc.

• Ability to manage ambiguity, work independently and solve issues to appropriate resolution.

• Experience with Five9 (or similar) telephony platform system preferred.

Additional information

Compensation

• Base Salary: $45,000

• Non-exempt position

• 401K plus match

• Dental insurance

• Health insurance

• Vision insurance

• Paid Time Off

About A Place for Mom

A Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support — connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies.

Since 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most — their love for each other.

We’re proud to be a mission-driven company where every role contributes to improving lives. Caring isn’t just a core value — it’s who we are. Whether you’re supporting families directly or driving innovation behind the scenes, your work at A Place for Mom makes a real difference.

Our employees live the company values every day:

• Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.\

• Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.

• Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.

• Win The Right Way: We see organizational integrity as the foundation for how we operate.

• Embrace Change: We innovate and constantly evolve.

Additional Information:

A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview.

If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.

All your information will be kept confidential according to EEO guidelines.

A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Compensation Range: $45K