Founded in 2009, Zest AI has been pioneering innovative AI technology with a mission to expand credit access to create opportunities for more Americans to pursue their financial goals. Zest AI is transforming the $17 trillion US consumer credit market by delivering AI technology that helps lenders identify creditworthy borrowers overlooked by traditional methods, while leveling the playing field so financial institutions of all sizes can harness AI to provide better lending experiences.

With over 50 issued and pending patents across automation, accuracy, performance, and model explainability, Zest AI is a leader in financial technology, providing financial institutions with AI tools that create a more resilient US financial system and a stronger U.S. economy. With over 600 active AI models, financial institutions rely on Zest AI's comprehensive suite of solutions spanning marketing, underwriting, fraud detection, lending intelligence, and more to make smarter lending decisions while improving profitability. This US-based technology as a service company is headquartered in Los Angeles, California.

About the role

With deep expertise in enterprise AI and decisioning systems, the Solutions Consulting team at Zest AI plays a critical role in helping financial institutions understand, evaluate, and adopt machine learning solutions that drive smarter lending. Partnering closely with Sales, Product, and Engineering, the team translates complex technical capabilities into clear business value across high-stakes, regulated environments.

Senior Sales Engineer operate as technical leaders within the sales process—owning solution strategy, driving rigorous evaluations, and shaping how customers experience and understand Zest AI’s platform. In this role, you will lead technical engagements end-to-end, influence deal outcomes, and help scale best practices across the organization.

Why this role is exciting

• Own technical strategy across complex, enterprise sales cycles with high business impact
• Work directly with leading financial institutions on mission-critical decisioning systems
• Shape how AI/ML products are evaluated, understood, and adopted in regulated environments
• Partner cross-functionally with Product, Engineering, and GTM to influence roadmap and strategy
• Help define and scale best practices for a growing Solutions Consulting organization

Responsibilities

• Own technical execution across sales cycles; align customer requirements to scalable, value-driven solution strategies
• Lead discovery and translate business and technical requirements into clear solution architectures
• Design and deliver high-impact product demonstrations, proofs-of-concept, and technical validations
• Drive customer evaluations forward by addressing technical blockers across data, integrations, security, and architecture
• Partner with Account Executives to influence deal strategy and improve win outcomes
• Build trust with technical and business stakeholders through a consultative, insight-driven approach
• Develop reusable demos, frameworks, and technical assets to scale team effectiveness
• Collaborate with Product and Engineering to surface customer feedback and influence product direction
• Ensure successful transition from pre-sales to post-sale by aligning on technical success criteria

We are looking for:

• 5+ years of experience in Solutions Consulting, Sales Engineering, or a related pre-sales technical role in B2B SaaS
• Proven track record of supporting complex, multi-stage sales cycles and influencing deal outcomes
• Strong understanding of SaaS architectures, APIs, integrations, and enterprise systems
• Ability to translate ambiguous customer requirements into practical, scalable technical solutions
• Excellent communication skills, with the ability to engage both technical and non-technical stakeholders
• Experience working cross-functionally with Sales, Product, and Engineering teams
• Strong execution skills with the ability to manage multiple concurrent opportunities
• Experience working with enterprise customers; familiarity with regulated industries is a plus
• Familiarity with sales methodologies such as MEDDPICC or value-based selling is a plus

Perks and benefits:

• The opportunity to join a mission-focused company
• People – the best part of Zest
• Robust medical, dental and vision insurance plans
• Annual bonus plan participation
• 401(k) with generous match
• Employee Awards and Recognition
• 11 company holidays
• Winter break (office closed between Christmas and New Year's Day)
• Unlimited vacation time
• Employee Resource Groups
• Generous family leave policy (12 week maternity leave / 6 week paternity leave)
• Phone, internet, wellness, and professional development allowances
• Employee gatherings, including Town Hall meetings

Additionally, Zestys based locally and around our Burbank HQ enjoy:

• Beautiful, modern, dog-friendly office with lounge areas, video games, and gigantic jigsaw puzzles
• Daily catered lunches from LA’s best restaurants and a fully stocked kitchen
• Complimentary manicures, pedicures, and mindfulness sessions
• Company happy hours, social events, outings, and much more!

About Zest AI:

Creating a diverse and inclusive culture where all are welcomed, valued, and empowered to achieve our full potential is important to who we are and where we’re headed in the future. We know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together. Zest is committed to diversity, equity, and inclusion and encourages professionals from underrepresented groups in technology and financial services to apply.

Our core values are Communication, Collaboration, Bias for Action, Client-centricity, and Heart. Learn more at Zest.ai, follow us on LinkedIn (linkedin.com/company/zest-ai/) or Twitter @Zest_AI, or check out our Insights blog (https://www.zest.ai/cms/insights