Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.

We’re looking for a Business Operations professional to support and streamline our commercial organisation across the CESE region. You won’t just “manage the CRM” — you’ll own the systems, processes, and data that make our multi-country revenue engine predictable, clean, and efficient.

Think of this role as half analyst, half operator: you’ll shape how information flows, how forecasts get built, how deals move across countries, and how Sales + Finance stay tightly aligned. If “Salesforce + reporting + operational clarity” is your zone of genius, you’ll feel at home here. You will:

• Keep Salesforce clean, accurate, and structured as the single source of truth.
• Build dashboards & reports that help GMs and leadership understand performance.
• Own forecasting operations: gather inputs, flag risks, maintain consistency.
• Improve and standardize sales processes, introducing automation where needed.
• Reconcile Salesforce data with Finance to ensure revenue and invoicing match.
• Manage sales enablement materials (pricing, proposals, case studies).
• Track lead sources with Marketing and surface insights on channel performance.
• Run quick pipeline health checks and highlight risks to sales leadership.
• Support onboarding for new Sales hires (CRM setup, dashboards, basic training).
• Bridge Sales, Finance, Product, and GMs on deal approvals and handovers.

• 2–3+ years hands-on Salesforce experience (dashboards & reports; Leads/Accounts/Contacts/Opportunities management; pipeline stages, validation rules, field hygiene; data cleaning, deduping, imports/exports; basic admin tasks & simple workflow automation)
• Experience in Business Ops / Sales Ops / Revenue Ops or similar.
• Strong analytical skills; comfortable working with KPIs and forecasting.
• High attention to detail and discipline around data consistency.
• Ability to work cross-functionally with Sales, Finance, Product, Marketing.
• Comfortable in a fast-scaling, low-structure environment.
• Excellent English and clear communication.

• A seat at the table as we build a new AI category from the ground up.
• The energy of an early-stage scale-up + the stability of world-class investors.
• Ownership, autonomy, and impact that you just won’t find at corporate giants.
• A team of ambitious builders who balance urgency with a strong sense of vibe.