Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.

We’re looking for a skilled and versatile Software Engineer to lead the integration of our AI platform into local customer environments. This is a highly hands-on, customer-facing role at the intersection of backend engineering and applied AI.Rather than building the core platform itself, you’ll focus on adapting, integrating, and customizing AI agents to fit real-world workflows. You’ll collaborate directly with customers, working end-to-end to ensure seamless onboarding, tailored functionality, and production-ready deployment of AI-powered solutions.We’re seeking someone who can move fast across the stack, thrives in ambiguous environments, and loves solving complex technical problems that make a real impact.

Responsibilities

• Integrate our AI platform with customer systems, APIs, and workflows
• Design and implement backend services and data pipelines to support integrations
• Build, configure, and deploy AI agents tailored to specific customer use cases
• Collaborate directly with customers to understand requirements and deliver custom solutions
• Serve as a trusted technical contact for customer-facing teams
• Troubleshoot, debug, and optimize integrations in real-world environments
• Work closely with internal product and R&D teams to align customer needs with platform capabilities

What We’re Looking For

• 4–5+ years of software development experience, including production-grade backend systems
• Strong proficiency in TypeScript and Go
• Solid understanding of HTTP, REST APIs, and modern web integration patterns
• Hands-on experience working with AI agents and integrating LLMs into real-world applications
• Comfortable navigating cloud environments and shipping fast across the stack
• Excellent communication skills and confidence working directly with customers
• Problem-solver mindset with a high degree of autonomy and adaptability

Bonus Points

• Experience in early-stage startups or fast-paced product teams
• Familiarity with cloud infrastructure (AWS, GCP) and containerized deployments (Docker, Kubernetes)
• Understanding of vector databases, embedding models, or retrieval systems

Why This Role Is Unique

• Blend deep technical work with meaningful customer interaction
• See your code used in production by real customers, often within days
• Work at the cutting edge of AI, building systems that combine software engineering with LLMs
• Join a lean team where your contributions are highly visible