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Operations

Customer Service

Remote

Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI agent platform for voice and chat in the industry. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver exceptional service that is instant, personalized, in any language, and on any channel. By perfectly combining generative and conversational AI to create AI agents, Cognigy is shaping the future of customer service, increasing customer satisfaction, and supporting employees in real-time.

Built on the foundation of the world’s leading conversational AI platform, Cognigy.AI offers next-gen customer service with a suite of turnkey solutions including voice AI agents, digital chat AI agents, and agent copilot. Coming equipped with dozens of pretrained skills, the platform works seamlessly with existing enterprise systems and learns from your agents, giving them superpowers.

Over 1000 brands worldwide trust Cognigy and its vast partner network to create AI customer service agents for their business. Cognigy's impressive worldwide customer portfolio includes Bosch, Frontier Airlines, Lufthansa Group, Mercedes-Benz, and Toyota.

For more information and to see a demo visit: www.cognigy.com

We are hiring: https://careers.cognigy.com/

Visit our blog: https://www.cognigy.com/blog

Meet our customers: https://www.cognigy.com/customer-success-stories

https://www.cognigy.com/legal-notice/

San Francisco, CA, USA

Düsseldorf, Germany

Cognigy

Client Services Project Manager - US

Insight Partners is a leading global venture capital and private equity firm investing in high-growth software and internet-enabled companies that are driving transformative change in their industries. Founded in 1995, Insight has raised more than $13 billion and invested in more than 250 companies worldwide. Our mission is to find, fund and work successfully with visionary executives providing them with practical, hands-on growth expertise to foster long-term success.

Insight Partners

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Client Services Project Manager - US